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Student Charter

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The School of Natural Therapies is committed to continually improving the quality of its courses. Our Student Charter is one way of outlining that commitment. As well as what you can expect from us, this charter also explains what the School of Natural Therapies expects of you. In other words, the quality of the services that we believe you are entitled to is balanced with responsibilities placed on you.

Studying at the School of Natural Therapies:

You can expect:

  • to receive course notes which will provide you with information about the School and its facilities;
  • an appraisal of course syllabus showing key stages and criteria for examination;
  • that the teaching you receive will be evaluated. We will use feedback to enhance the quality of our teaching;
  • that we will work with you to help you develop your learning skills, recognising that this is an ongoing process;
  • that we will provide a quality learning environment;
  • that we will provide you with access to appropriate resources to enable you to complete your studies or, in the event that we are unable to do so, direct you to where additional resources can be located;
  • that we will support you in your learning, to help you complete your studies;
  • that teaching staff will be courteous, professional, punctual and efficient;
  • that we will seek to create and maintain an atmosphere and environment which is conducive to learning;
  • that we will monitor feedback from students with a view to continually enhancing the quality of our provision;
  • that we will respect your right to confidentiality;
  • that we will comply with all relevant legislation.

What we expect of you:

  • that that you will take responsibility for your own learning and assist in creating and maintaining an atmosphere and environment which is conducive to learning for all;
  • that you take responsibility for seeking any support you need;
  • that you use our facilities with respect and consideration for others;
  • that you will be courteous, efficient and behave in a professional manner towards staff and fellow students;
  • that you will be punctual, arriving in good time for lessons or notify teaching staff of any expected late arrival or absence;
  • that you will pay all fees and charges due when required;